privacy
policy
Last updated: 15 December 2025
Nourished Pilates ("we", "us" or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website, services or providing your personal information to us, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Your name
Email address
Phone number
Billing and payment details
Health or wellness information relevant to Pilates participation (where required and with your consent)
Booking and class attendance information
Any other information you provide via forms, email, social media or direct communication
We may also automatically collect certain information when you visit our website, such as:
IP address
Browser type and version
Pages visited and time spent on the site
Referring website links
2. How We Use Your Information
We use your personal information to:
Provide and manage our Pilates services and classes
Process bookings and payments
Communicate with you about classes, updates, promotions or changes to our services
Improve our website, services and customer experience
Meet legal, regulatory and insurance obligations
We will only use your personal information for the purpose for which it was collected, unless otherwise required or permitted by law.
3. Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary, including:
Booking and scheduling platforms
Payment processors
Email marketing platforms
Professional advisers (such as accountants or legal advisers)
Government or regulatory authorities, where required by law
We take reasonable steps to ensure that any third parties we work with handle your personal information securely and in accordance with privacy laws.
4. Sensitive Information
Sensitive information (such as health or injury-related details) is only collected where necessary for the safe delivery of Pilates services and only with your consent. This information is handled with a higher level of care and confidentiality.
5. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies do not identify you personally but help us understand how visitors interact with our site.
You can adjust your browser settings to refuse cookies if you prefer, however this may impact some website functionality.
6. Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes secure storage systems and restricted access to personal information.
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date or incomplete.
To do so, please contact us using the details below. We will respond within a reasonable timeframe.
8. Marketing Communications
You may opt in to receive marketing communications from Nourished Pilates. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon posting.
Contact Us
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@nourishedpilates.com.au
Phone: 0491 798 382
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

